Privacy policy

The person responsible for data processing is:
Sascha Etzbach
Erlenweg 21a
50259 Pulheim

kontakt@saschaetzbach-prints.de
Phone: +49 (0) 2238-4618920

We appreciate your interest in our online shop. The protection of your privacy is very important to us. Below, we provide detailed information about the handling of your data.

1. Access Data and Hosting

You can visit our websites without providing any personal information. When a webpage is accessed, the web server automatically stores a server log file, containing the name of the requested file, your IP address, date and time of access, transmitted data volume, and the requesting provider (access data), and logs the access. This access data is evaluated solely for the purpose of ensuring a smooth operation of the site and improving our offerings. This serves to safeguard our legitimate interests in the correct presentation of our offerings, in accordance with Art. 6(1)(f) GDPR. All access data is deleted at the latest seven days after the end of your visit to the site.

Hosting

The services for hosting and displaying the website are partially provided by our service providers as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data and all data collected in the designated forms on this website are processed on their servers. For questions about our service providers and the basis of our cooperation with them, please contact the contact information described in this privacy policy.

Our service providers are located and/or use servers in Canada, for which the European Commission has established an adequate level of data protection by decision.

Our service providers are located and/or use servers in the USA and in other countries outside the EU and the EEA. There is no adequacy decision of the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

2. Data Processing for Contract Processing and Contact

2.1 Data Processing for Contract Processing

For the purpose of contract processing according to Art. 6(1)(b) GDPR, we collect personal data when you voluntarily provide it to us in the context of your order. Mandatory fields are marked as such because in these cases, the data is necessary for the contract processing, and we cannot send the order without it. The data collected can be found in the respective input forms.

For further information on the processing of your data, especially on the transfer to our service providers for the purpose of order, payment, and shipping processing, please refer to the following sections of this privacy policy. After the complete processing of the contract, your data will be restricted for further processing and deleted after the expiry of the tax and commercial retention periods, if you have not expressly consented to further use of your data according to Art. 6(1)(a) GDPR, or if we reserve the right to further data usage, which is legally permitted, and about which we inform you in this declaration.

Enterprise Resource Planning (ERP) System

For order and contract processing, we use enterprise resource planning systems from external service providers. Our service providers act on our behalf as part of order processing. For questions about our service providers and the basis of our cooperation with them, please contact the contact information described in this privacy policy.

Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision of the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

2.2 Customer Account

If you have given your consent according to Art. 6(1)(a) GDPR by deciding to open a customer account, we use your data for the purpose of opening a customer account and for storing your data for future orders on our website. You can delete your customer account at any time, either by sending a message to the contact information described in this privacy policy or by using a function provided for this purpose in the customer account. After deletion of your customer account, your data will be deleted, unless you have expressly consented to further use of your data according to Art. 6(1)(a) GDPR, or if we reserve the right to further data usage, which is legally permitted, and about which we inform you in this declaration.

2.3 Contact

As part of customer communication, we collect personal data for processing your inquiries in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR if you voluntarily provide it to us when contacting us (e.g. via contact form or email). Mandatory fields are marked as such, as we require the data in these cases to process your contact. The data collected can be seen from the respective input forms. After your request has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, or we reserve the right to use the data beyond what is legally permitted, and we inform you about this in this statement.

3. Data processing for the purpose of shipping processing

For the purpose of fulfilling the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we will pass on your data to the shipping service provider commissioned with the delivery, to the extent necessary for the delivery of the ordered goods.

Data transfer to shipping service providers for the purpose of shipping notification

If you have given us your explicit consent for this during or after your order, we will pass on your email address and telephone number to the selected shipping service provider in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, so that they can contact you for delivery notification or coordination before delivery.
You can revoke your consent at any time by sending a message to the contact option described in this privacy policy, or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you provided for this purpose, unless you have expressly consented to further use of your data, or we reserve the right to use the data beyond what is legally permitted, and we inform you about this in this statement.

United Parcel Service Deutschland S.à r.l. & Co. OHG
Görlitzer Straße 1
41460 Neuss
Germany

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn

4. Data processing for payment processing

When processing payments in our online shop, we work with the following partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing

Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers, who act on our behalf as part of order processing, or to the contracted credit institutions, or to the selected payment service provider, to the extent necessary for the processing of the payment. This is for the purpose of fulfilling the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required for processing the payment themselves, for example, on their own website or through a technical integration in the ordering process. The data protection policy of the respective payment service provider applies in this regard.
For questions regarding our partners for payment processing and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

4.2 Data processing for the purpose of fraud prevention and optimization of our payment processes

If necessary, we provide our service providers with additional data, which they use, together with the data necessary for processing the payment, as our data processors, for the purpose of fraud prevention and optimization of our payment processes (e.g. invoicing, processing of contested payments, support of accounting). This is for the purpose of safeguarding our legitimate interests, which are predominant in the context of a balancing of interests, in protecting ourselves against fraud or in efficient payment management in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

5. Advertising via email, post

5.1 Email newsletter with registration

If you subscribe to our newsletter, we will use the data necessary for this purpose or separately provided by you to send you our email newsletter regularly based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided in the newsletter. After unsubscribing, we will delete your email address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, or we reserve the right to use the data beyond what is legally permitted, and we inform you about this in this statement.

5.2 Newsletter distribution

The newsletter may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

Our service providers are based and/or use servers in the USA. There is no adequacy decision of the European Commission for the USA. Our cooperation with them is based on the standard data protection clauses of the European Commission.

5.3 Sending review requests by email

If you have given us your express consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR during or after your order, we will use your email address to request a review of your order via the review system we use. This consent can be revoked at any time by sending a message to the contact option described in this privacy policy or by using the designated link in the review request.

5.4 Postal advertising and your right to object

Furthermore, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send interesting offers and information about our products by postal mail. This serves to safeguard our predominant legitimate interests in addressing our customers for advertising purposes in the context of a balance of interests in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described in this privacy policy.

The advertising mailings are provided by a service provider as part of processing on our behalf, to whom we pass on your data for this purpose.


6. Cookies and other technologies

General information

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies).
We use such technologies that are essential for the use of certain functions of our website (e.g. shopping cart function). Through these technologies, IP address, time of visit, device and browser information, as well as information about your use of our website (e.g. information about the content of the shopping cart) are collected and processed. This serves, within the context of a balance of interests, our predominant legitimate interests in an optimized presentation of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

Furthermore, we use technologies to fulfill the legal obligations to which we are subject (e.g. to be able to prove consents to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of the technologies in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy.

7. Use of cookies and other technologies for web analysis and advertising purposes

If you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, we use the following cookies and other technologies from third-party providers on our website. Once the purpose has been fulfilled and the use of the respective technology by us has ended, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your options to revoke your consent can be found in the section "Cookies and other technologies". Further information, including the basis of our cooperation with the individual providers, can be found with the respective technologies. If you have any questions about the providers and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

7.1 Use of Adobe Services for Web Analysis and Advertising Purposes

We use the technologies of Adobe Systems, Software Ireland Limited, Ireland, 4–6 Riverwalk, Citywest Business Campus, Dublin 24, Ireland ("Adobe") as described below. The information automatically collected about your use of our website through Adobe technologies is usually transferred to a server of Adobe, Inc., 345 Park Avenue San Jose, CA 95110-2704, USA and stored there. There is no adequacy decision of the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission. If your IP address is collected through Adobe technologies, it will be shortened or completely replaced by a generic IP address before being stored on Adobe's servers through the activation of corresponding settings.

Adobe Fonts

For the uniform display of content on our website, data (IP address, time of visit, device and browser information) is collected by the script code "Adobe Fonts," transmitted to Adobe, and then processed by Adobe. We have no influence on this subsequent data processing. The data processing is based on an agreement between joint controllers in accordance with Art. 26 GDPR.

7.2 Use of Google Services for Web Analysis and Advertising Purposes

We use the technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google") as described below. The information automatically collected about your use of our website through Google technologies is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision of the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. If your IP address is collected through Google technologies, it will be shortened before being stored on Google's servers through the activation of IP anonymization. Unless otherwise stated for the individual technologies, the data processing is based on an agreement between joint controllers for the respective technology in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in Google's privacy policy.

Google Analytics

For the purpose of website analysis, data (IP address, time of visit, device and browser information, as well as information about your use of our website) is automatically collected and stored with Google Analytics, from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. Your IP address is not generally merged with other data from Google. The data processing is based on an agreement for data processing by Google.

For the purpose of optimized marketing of our website, we have enabled data sharing settings for "Google products and services." This allows Google to access and use the data collected and processed by Google Analytics to improve Google services. The data sharing with Google under these data sharing settings is based on an additional agreement between controllers. We have no influence on the subsequent data processing by Google.

We also use the extension function of Google Analytics, Google Optimize, for the creation and implementation of tests.

For the purpose of optimized marketing of our website, we use the so-called User-ID function. With this function, we can assign a unique, permanent ID to your interaction data from one or more sessions on our online presence, and thus analyze your user behavior across devices and sessions.

The extension function of Google Analytics, Google Signals, enables "Cross-Device Tracking" for website analysis. If your internet-capable devices are linked to your Google account and you have activated "personalized advertising" in your Google account settings, Google can create reports on your usage behavior (especially cross-device user numbers), even if you change your device. In this respect, we do not process personal data, we only receive statistics created based on Google Signals.

Google Ads

For advertising purposes in Google search results and on third-party websites, the so-called Google Remarketing Cookie is set when you visit our website, enabling interest-based advertising through the collection and processing of data (IP address, time of visit, device and browser information, as well as information about your use of our website) and a pseudonymous cookie ID based on the pages you visit. Further data processing only takes place if you have activated "personalized advertising" in your Google account settings. In this case, if you are logged into Google during your visit to our website, Google uses your data together with Google Analytics data to create and define audience lists for cross-device remarketing.

For website analysis and event tracking, we measure your subsequent usage behavior through Google Ads Conversion Tracking when you arrive on our website via a Google Ads advertisement. Cookies may be used and data (IP address, time of visit, device and browser information, as well as information about your use of our website based on predefined events such as visiting a website or signing up for a newsletter) are collected, from which usage profiles are created using pseudonyms.

Google Maps

For the visual representation of geographical information, data about your use of the Maps functions, especially the IP address and location data, are collected by Google Maps, transmitted to Google, and then processed by Google. We have no influence on this subsequent data processing.

Google reCAPTCHA

For the purpose of protecting our web forms from misuse and spam by automated software (so-called bots), Google reCAPTCHA collects data (IP address, time of visit, browser information, and information about your use of our website) and conducts an analysis of your usage of our website using a JavaScript and cookies. In addition, other cookies stored by Google services in your browser are evaluated. No reading or storage of personal data from the input fields of the respective form takes place.

Google Fonts

For the uniform display of content on our website, data (IP address, time of visit, device and browser information) is collected by the script code "Google Fonts," transmitted to Google, and then processed by Google. We have no influence on this subsequent data processing.


7.3 Use of Facebook Services for Web Analysis and Advertising Purposes

Use of Facebook Pixel

We use the Facebook Pixel as part of the technologies of Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook"). With the Facebook Pixel, data (IP address, time of visit, device and browser information, as well as information about your use of our website based on predefined events such as visiting a website or signing up for a newsletter) is automatically collected and stored, from which usage profiles are created using pseudonyms. In the context of the so-called extended data matching, information for matching purposes is also collected and stored in a hashed form, which can be used to identify individuals (e.g., names, email addresses, and phone numbers). For this purpose, a cookie is automatically set by the Facebook Pixel when you visit our website, allowing recognition of your browser when visiting other websites using a pseudonymous cookie ID. Facebook will merge this information with further data from your Facebook account and use it to compile reports on website activities and to provide further services related to website usage, especially personalized and group-based advertising.

The information automatically collected about your use of our website through Facebook technologies is usually transferred to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision of the European Commission for the USA. If the data transfer to the USA falls within our responsibility, our cooperation is based on standard data protection clauses of the European Commission. Further information about data processing by Facebook can be found in Facebook's privacy policy.

Facebook Analytics

Within the scope of Facebook Analytics, statistics on visitor activities on our website are created from the data collected with the Facebook Pixel. Data processing is based on an agreement for data processing by Facebook. The analysis serves the optimal presentation and marketing of our website.

Facebook Ads

We advertise this website on Facebook and other platforms using Facebook Ads. We determine the parameters of the respective advertising campaign. For the precise implementation, especially the decision on the placement of ads for individual users, Facebook is responsible. Unless otherwise stated for the individual technologies, the data processing is based on an agreement between joint controllers in accordance with Art. 26 GDPR. The joint responsibility is limited to the collection of data and its transmission to Facebook Ireland. The subsequent data processing by Facebook Ireland is not covered by this.

Based on the statistics on visitor activities on our website created via the Facebook Pixel, we operate group-based advertising on Facebook via Facebook Custom Audience by determining the characteristics of the respective target group. In the context of the extended data matching (as mentioned above) to determine the respective target group, Facebook acts as our data processor.

Based on the pseudonymous cookie ID set by the Facebook Pixel and the data collected about your usage behavior on our website, we conduct personalized advertising via Facebook Pixel Remarketing.

We measure your subsequent usage behavior for website analysis and event tracking via Facebook Pixel Conversions when you arrive on our website via an advertisement from Facebook Ads. Data processing is based on an agreement for data processing by Facebook.


8. Social Media

Our online presence on Facebook, Instagram, Pinterest, LinkedIn, Xing

If you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR to the respective social media operator, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presences on the social media mentioned above, from which usage profiles are created using pseudonyms. These can be used, for example, to display advertisements within and outside the platforms that presumably correspond to your interests. Usually, cookies are used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your rights and settings options for the protection of your privacy, please refer to the privacy notices of the providers linked below. If you still need help with this, you can contact us.

Facebook is an offering of Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland"). The information automatically collected by Facebook Ireland about your use of our online presence on Facebook is usually transferred to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA, and stored there. There is no adequacy decision of the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. The data processing in the context of visiting a Facebook fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on insights data) can be found here.

Instagram is an offering of Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland"). The information automatically collected by Facebook Ireland about your use of our online presence on Instagram is usually transferred to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA, and stored there. There is no adequacy decision of the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. The data processing in the context of visiting an Instagram fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on insights data) can be found here.

Pinterest is an offering of Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest"). The information automatically collected by Pinterest about your use of our online presence on Pinterest is usually transferred to a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA, and stored there. There is no adequacy decision of the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.

LinkedIn is an offering of LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland ("LinkedIn"). The information automatically collected by LinkedIn about your use of our online presence on LinkedIn is usually transferred to a server of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA, and stored there. There is no adequacy decision of the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.